Privacy Policy

This policy describes how this website handles information. It is not a claim of certification under a specific foreign privacy statute. The administrator should keep it aligned with actual practice.

Information we collect

• Service requests and contact forms: name, phone, email, city, appliance details, message, optional attachment.
• Reviews: name, email, rating, text, optional image.
• Newsletter: email address and confirmation token.
• Technical: IP address, user agent, pages viewed (first-party logs), and optional cookies.
• UTM and referrer: campaign parameters and the page you submitted from, so we can see which content generated a genuine enquiry.

Cookies, analytics and advertising

Essential cookies keep the session and CSRF token working. If Google Analytics or AdSense IDs are configured, those services set their own cookies. See the Cookie Policy and Advertising Disclosure. We do not sell mailing lists.

Third parties

Email may be delivered through Zoho SMTP or another provider configured by the administrator. Analytics and ads, when enabled, are processed by Google according to their policies.

Email communications

We send operational mail: request confirmations, password resets, optional review invitations, and newsletter messages you opted into.

Reviews and service requests

Reviews are not public until moderated. Service requests are visible to staff with lead permissions.

Retention and security

We keep enquiry records as long as needed for the job and basic accounting, then the administrator may export or delete them. Passwords are stored as hashes. No method is perfect; protect your own inbox.

Your rights

Contact the published email to ask what we store about you, to correct it, or to request deletion where we are not required to keep the record. Pakistan users and international visitors use the same contact path.

Updates

The date of the latest edit is the page’s updated timestamp in the CMS.